By default, Internet Explorer should allow you to copy files to / from your area using FTP.
However, if you cannot connect to your ftp area, you may need to change Internet Explorer's Internet Options.

Step 1: Open Internet Explorer and click Internet Options in the Tools menu.

Step 2: Click the Advanced tab.

Step 3: Ensure Enable folder view for FTP sites is ticked.

Step 4: Scroll down to the Browsing section and ensure Use Passive FTP is ticked.

Step 5: Click the OK button.

Alternatively, download a dedicated FTP client program.

We recommend FileZilla. It is free, open source and extremely popular.